Privacy Policy
Last updated: February 10, 2026
1. Information We Collect
When you use Rove, we collect the following information:
- Account information: Email address, full name, and profile picture when you create an account.
- Trip data: Trip plans, itineraries, places, routes, and notes you create within the Service.
- Chat messages: Conversations with the AI assistant to provide trip planning suggestions.
- Usage data: Error reports and performance metrics to improve the Service.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Process your trip plans and provide AI-powered suggestions.
- Send important service-related communications.
- Monitor and fix errors and performance issues.
3. Data Storage and Security
Your data is stored securely using Supabase, with row-level security policies ensuring that only you can access your own data. We use encryption in transit (HTTPS) for all communications.
4. Third-Party Services
We use the following third-party services that may process your data:
- Supabase: Database and authentication.
- OpenAI: AI chat assistant (your messages are sent to OpenAI to generate responses).
- Google Places: Place search and details.
- Mapbox: Map display and routing.
- Sentry: Error monitoring and performance tracking.
5. Your Rights
You have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct your personal information through your profile settings.
- Deletion: Request deletion of your account and associated data by contacting us.
- Portability: Export your trip data using the GPX export feature.
6. Cookies
We use essential cookies and local storage for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
7. Data Retention
We retain your data for as long as your account is active. If you delete your account, your data will be permanently removed from our systems.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through the Service.
9. Contact
For privacy-related questions or to exercise your data rights, contact us at support@rove.travel.